General Questions
We offer classes in a wide range of subjects, including Mathematics, Science, English, Social Studies, and various languages. We also provide specialized classes for state competition preparation and advanced courses.
To sign up for classes, create an account on our website, browse through our list of Classes, and select the one that best fits your needs. We will schedule the class that fits best to your schedule.
Our online classes are conducted via a virtual platform that includes features such as video calls, virtual whiteboards, screen sharing, and chat. You will receive a link to join the session.
You will need a computer or tablet with a stable internet connection, a webcam, and a microphone. Our platform works on most modern browsers without the need for additional software.
Classes
Our online classes are conducted via a virtual platform that includes features such as video calls, virtual whiteboards, screen sharing, and chat. You will receive a link to join the session.
You will need a computer or tablet with a stable internet connection, a webcam, and a microphone. Our platform works on most modern browsers without the need for additional software.
Coaches
Our Coaches go through a rigorous selection process, including background checks, qualification verification, and teaching experience assessment. We ensure that all our Coaches are highly qualified and capable of providing excellent educational
Yes, if you are not satisfied with your Coach, you can request to change Coach at any time. Simply contact our support team, and we will help you find a new Coach that better suits your needs.
Payments and Billing
We offer package deals and discounts for bulk class purchases.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are processed through a secure payment gateway.
Our refund policy depends on the timing of the cancellation. If you cancel a session at least 24 hours in advance, you are eligible for a full refund. For cancellations made within 24 hours of the scheduled session, please refer to our cancellation policy or contact customer support.
Technical Support
If you experience technical issues during a session, try refreshing your browser or checking your internet connection.
You can contact our customer support team via email at support@vibba.com. Our support team is available 24/7 to assist you with any questions or concerns.
Privacy and Security
We take your privacy and security seriously. All personal information is encrypted and stored securely. We do not share your information with third parties without your consent. For more details, please review our Privacy Policy.
Yes, all classes are private and confidential. Instructors are bound by our privacy policy and are not permitted to share any information discussed during sessions.